ERNIE Bot (Wenxin Yiyan) is a chatbot developed by Baidu Inc., designed to interact with users, answer questions, and assist in collaborative creation.
Key Features
Intelligent Chat
- Natural Language Processing: Like ChatGPT, ERNIE Bot can process and generate natural language, enabling intelligent conversations with users.
- Sentiment Analysis: It can analyze users' emotions and sentiments to provide appropriate assistance and support.
Content Creation
- Literary Creation: Capable of generating novels, poetry, stories, and more, or summarizing, analyzing, and continuing existing works.
- Business Copywriting: Assists in naming businesses, generating press releases, and creating company slogans, showcasing its ability in understanding, expression, and creative writing.
- Creative Inspiration: Helps users draft content, generate creative ideas for reports, restaurant reviews, and more.
Multimodal Generation
- Image Generation: Generates images or artwork based on users' textual descriptions, catering to visual expression needs.
- Audio and Video Generation: Creates audio and video content, supporting various forms of content creation.
Mathematical and Logical Reasoning
- Logic and Calculation: Solves problems in mathematics, physics, chemistry, and performs logical reasoning and calculations.
Text Processing
- Text Correction: Helps users modify and correct errors and flaws in their text.
- Text-to-Speech: Converts user input text into speech.
Language Understanding
- Chinese Understanding: Explains idioms, phrases, allusions, and other aspects of Chinese language and culture, and generates dialect speech.
- Intelligent Translation: Provides efficient translation services, supporting multilingual translation.
Auxiliary Functions
- Intelligent Assistant: Offers professional services such as resume optimization and English speaking lessons, helping users efficiently complete work and study tasks.
- Personalized Recommendations: Provides personalized content recommendations and generation based on users' preferences and interests.
Pricing
Individual Users
- Free Use: Individual users can use the basic functions of Wenxin Yiyan version 3.5 for free.
- Membership Services: For more advanced features, such as the Wenxin large model 4.0, users need to subscribe to membership services. The pricing for membership services is as follows:
- Monthly Purchase: ¥59.9 per month.
- Continuous Subscription: ¥49.9 per month (automatically renews at ¥49.9 per month, can be canceled anytime).
Enterprise Users
- Account Charges: Enterprise users are charged ¥2000 per account per year.
- API Calls: Enterprise users can also pay based on the number of API calls and request duration. The specific pricing standards are as follows:
- Training Costs: Total training price = number of characters in the training set × character-to-token conversion coefficient (0.5 ~ 0.8) × 0.001 (thousand calculations) × epoch (number of training rounds) × token unit price.
- Call Charges: Example pricing: tokens approximately equal to "service input + service output" multiplied by "number of Chinese characters + other language words × 1.3," rounded down, excluding punctuation. The call price is ¥0.012 per token.
Application Scenarios
Intelligent Customer Service
- Customer Support: ERNIE Bot can be used in enterprise customer service systems to improve service efficiency and quality, providing real-time support and answering questions.
- Automatic Replies: Utilizing natural language processing technology, ERNIE Bot can understand customer queries and provide accurate responses, reducing the workload of human customer service agents.
Smart Home
- Voice Assistant: ERNIE Bot can be integrated into smart home devices, serving as a voice assistant to help users control appliances, check information, set reminders, and more.
- Home Management: By interacting with smart home systems, ERNIE Bot can manage home devices and automate control.
Education
- Online Education: ERNIE Bot can be used in online education platforms, providing intelligent tutoring, homework correction, and knowledge point explanations, enhancing the learning experience.
- Language Learning: ERNIE Bot can assist users in language learning, offering grammar correction, speaking practice, and translation functions.
Healthcare
- Health Consultation: ERNIE Bot can be used in the healthcare field, providing health consultations, symptom analysis, and medical advice, helping users obtain professional health information.
- Medical Records: ERNIE Bot can assist doctors in organizing and analyzing medical records, improving the efficiency of medical document management.
Content Creation
- Literary Creation: ERNIE Bot can generate novels, poetry, stories, or summarize, analyze, and continue existing works.
- Business Copywriting: ERNIE Bot can generate press releases, advertising copy, company slogans, and more, helping businesses with brand promotion and marketing.
Intelligent Office
- Document Processing: ERNIE Bot can help users draft, edit, and optimize documents, improving office efficiency.
- Data Analysis: ERNIE Bot can perform data analysis and report generation, aiding businesses in making data-driven decisions.
Multimodal Generation
- Image Generation: Generates images or artwork based on users' textual descriptions, catering to visual expression needs.
- Audio and Video Generation: Creates audio and video content, supporting various forms of content creation.
Search Engine Optimization
- Search Result Optimization: ERNIE Bot can be used for search engine optimization, improving the relevance and accuracy of search results, enhancing the user search experience.
- Content Recommendation: Based on users' search history and interests, ERNIE Bot can provide personalized content recommendations.
Closed-Source Strategy
Reasons
- Business Model: Baidu's founder, Robin Li, has stated that a closed-source model better supports building business models and profit mechanisms, attracting more computing power and talent.
- Cost Advantage: Closed-source models have advantages in inference costs and response speed. Under the same parameters, closed-source models are more powerful.
- Data Security: A closed-source approach helps protect data security and user privacy, preventing data leaks and misuse.